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1. Why is consumption so high?

Consumption may be high for many reasons. Maybe more people living in the household. During the summer, water consumption may be higher because you are watering the lawn or garden, or an outside hose may have been left on. In commercial situations, you may have water-cooled air conditioning, or your business may have increased or changed adding to water usage. Often, consumption may be high because of leaky plumbing.

2. How can I tell if I have any water leaks?

Be sure to check toilets at the property. Toilet leaks are most common and are hard to see or hear. Put food coloring in the toilet tank and wait 15 minutes. Do not flush the toilet during this time. If the coloring appears in the toilet bowl, there is a toilet leak. Also, if you hear the toilet refilling and no one has used it, there is a leak.

A major toilet leak can waste 800 cubic feet of water a day and can cost hundreds of dollars.

Also look for leaky faucets. A fast drip from a faucet could waste around 265 gallons a day. Repair leaky faucets and toilets promptly.

If you need help determining if there is a leak, please contact a plumbing contractor.

If a leak is found and repaired, please submit a Leak Adjustment Application. You may be eligible for a credit on your account.
Leak Adjustment Application